Are gas, electricity and internet adjusted at settlement?

Utilities at settlement are the services — gas, electricity and internet — that you connect and pay for yourself as the buyer. Because they're personal accounts rather than property charges, they aren't adjusted on the settlement statement.

What's adjusted at settlement — and what isn't

Service or chargeAdjusted at settlement?How it's handled
Council ratesYes — pro-rataAdjusted on the settlement statement; the seller pays up to settlement, you pay from settlement onwards
Water service chargesYes — pro-rataFixed supply charges adjusted on the settlement statement
Water usageYesA meter reading is ordered before settlement so the seller's usage up to settlement is credited to you
Strata / body corporate leviesYes — pro-rataAdjusted on the settlement statement across the levy period
Electricity & gasNoPersonal accounts — the seller closes theirs; you open a new account from settlement day so power and hot water are on at handover
Internet / NBNNoDoesn't transfer with the property — arrange a connection with an internet provider ahead of settlement, as broadband can take time to connect
Solar feed-in tariffNoThe panels stay with the home, but the seller's feed-in tariff plan doesn't — set up your own electricity plan

Gas, electricity, internet and similar services are 'personal' utilities. New owners arrange connection of these individually, and adjustments are not made at settlement. As a rule of thumb, the seller disconnects effective the day after settlement and you connect from settlement day, so the property is never left without power or water during the final inspection or key handover.

The settlement statement summarises the financial breakdown of your transaction, and adjustments for rates, water and other charges ensure both parties are fairly compensated for costs before and after settlement.

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