What is the cooling-off period when buying property?

The cooling-off period is a set window after signing a residential property contract where you can withdraw for any reason, subject to a small penalty deducted from your deposit. It exists to give buyers time to review the contract and get legal advice before it becomes binding. It never applies to properties bought at auction, in any state. The exact length of your window, the penalty amount, and how to waive or shorten it all depend on which state the property is in — find your state below.

To cool off, you must communicate your decision to the seller (or their agent) before the deadline — telling your conveyancer alone is not enough, since they then need time to pass the message on. Don't leave it until the last day. Once you cool off within the window, the seller keeps a small percentage of the deposit as a penalty and refunds the rest.

In practice

Cooling-off in practice

In our experience, buyers misunderstand the cooling-off period in two directions. Some treat it as a safety net they'll never need and don't use the window to get the contract reviewed; others assume it's longer or more forgiving than it is.

The things we see trip people up:

  • Buying at auction and expecting to cool off — cooling-off never applies to auction purchases, in any state.
  • Telling only their conveyancer they want to withdraw, not realising the decision has to reach the seller or their agent before the deadline.
  • Leaving it to the last day, so there's no room if something goes wrong.

What we do is use the window for what it's designed for — reviewing the contract and giving advice — and, if a buyer decides to withdraw, make sure notice reaches the seller in time, accepting the small penalty deducted from the deposit.

The takeaway: the cooling-off period only helps if you act within it and tell the right person — don't wait until the last day.

Common questions

Can I cool off on a property I buy at auction?

No, in every state — cooling-off never applies to auction purchases.

What happens if I cool off?

The seller/vendor keeps a penalty percentage from the deposit; the balance is refunded to you. The exact percentage depends on your state.

Related explainers

Buying a property?

Lock in a fixed-fee conveyancer who'll flag issues like this one before you're committed — no surprises, no hidden costs.

Fixed fee · No hidden costs · Rated on Trustpilot

Ask Zoe